Who we help

Financial Services

In financial services, trust is everything — starting with the call screen. QVD helps your outreach show up verified and get answered.

Is this your team?

Built for regulated outbound, not a general dialer feed

QVD is a strong fit if
  • Your outreach is subject to compliance review
  • Customers need to verify a call is genuinely from you
  • A spoofed call in your name is a real risk
Worth a closer look first if
  • You place occasional, low-volume outbound calls
  • You don't currently authenticate outbound numbers
Verified, trusted calls

The product that delivers it

A-Level STIR/SHAKEN attestation

Every outbound call is signed at the highest attestation tier, so a customer can tell it's genuinely from you.

Learn about A-Attestation

CTIA-Authorized Branded Calling ID™

Your verified business name and logo shown on the call screen, backed by CTIA-approved vetting.

See Branded Calling ID™
Built for regulated teams

Carrier-grade delivery with an accountable path back to you

Direct carrier termination and continuous reputation management support compliant, high-trust customer contact — with one accountable carrier behind the call, not a chain of resellers.

  • No aggregator hand-off in the call path
  • One accountable, SHAKEN-authorized carrier
See Direct Carrier Termination
“Only a phone company can truly impact the delivery of your calls. We built QVD from the ground up to solve exactly this problem: direct, authenticated, carrier-level termination.”
Joe ScarpelliPresidentQuality Voice & Data
38%

Average answer-rate lift for TCC™ clients

130+ yrs

Combined telecom & call-center expertise

Billions

Of calls processed in the last year

Compliance context

Verified identity, not a compliance shortcut

Financial services outbound sits under the TCPA, Regulation F for anything collections-adjacent, GLBA privacy obligations, and often a state regulator's own marketing rules on top. QVD isn't your compliance or legal function and doesn't make consent, cadence, or disclosure determinations for you — those stay with your team.

What we do is remove one specific risk from the equation: a legitimate, properly authorized call getting mislabeled as 'Scam Likely' because it travels through an aggregator that can't authenticate it. A-Level STIR/SHAKEN attestation and Branded Calling ID™ together give the customer verifiable proof the call is genuinely from your institution — which matters as much for fraud-loss prevention as it does for answer rate, since a spoofed call in your name is a real liability, not just a missed connection. Institutions dealing with account verification, fraud alerts, or collections calls in particular tend to see the sharpest gap between what compliance clears them to say and what actually reaches the customer once an unauthenticated call gets caught in a carrier's fraud filter.

Financial services questions

What regulated teams ask before switching

Does QVD help with Regulation F's call-frequency limits?

Reg F's seven-in-seven call cap for debt collection is a content and cadence rule your dialing strategy has to enforce — QVD doesn't count or limit calls on your behalf. What we provide is the authenticated delivery layer, so calls placed within your compliance rules actually reach the customer instead of getting filtered as spam.

How does the one-to-one consent rule affect outbound telecom vendors?

The FCC's one-to-one consent requirement governs who a consumer agreed to be called by, which is a consent-capture question that sits with your CRM and lead-generation process, not your carrier. QVD's role starts after that consent decision has been made — signing and delivering the call you've already determined you're cleared to place.

Can branded display include our regulatory disclosures or licensing info?

Branded Calling ID™ displays your verified business name and logo on the recipient's screen. It's not a substitute for required verbal or written disclosures during the call itself, but it does give the customer a way to recognize a legitimate call from your institution before they answer, which reduces the 'is this a scam' hesitation that suppresses answer rates in financial services.

Why do legitimate financial services calls get flagged as spam or fraud?

Spoofing is common in financial-services scams, so carriers and analytics platforms apply extra scrutiny to calling patterns that resemble collections or account verification outreach. A-Level attestation is the signal that tells those systems your call is authorized by the number's actual owner, not a spoofed impersonation.

Does switching carriers require re-verifying our numbers with each bank or wireless carrier?

We handle the carrier-side registration and attestation setup as part of onboarding. Your team doesn't need a separate relationship with each destination carrier — that's exactly the coordination a direct-termination carrier is built to absorb.