High outbound volume
Carriers and analytics partners weigh call volume heavily — the more you dial, the faster patterns get flagged.
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Protect My Phone Number Reputation
A clean business number can turn into 'Spam Likely' faster than you expect. Here's how to keep your numbers trusted — and how a carrier can protect them for you.
Most teams find out only after answer rates drop
Reputation rarely fails all at once — it erodes from a combination of these four factors.
Consumer complaints
Even a small number of “block this caller” reports can push an otherwise clean number toward a spam label.
Weak or missing authentication
Calls that arrive without full STIR/SHAKEN attestation look less trustworthy to carrier spam-detection systems.
Inherited number history
Newly assigned numbers can carry a previous owner's bad reputation — 30%+ of “new” industry numbers are already flagged.
4.8B
Spam calls flood US phones every month
90%+
Of consumers refuse to answer unknown numbers
38%
Answer-rate lift for TCC™ clients
QVD A/B test vs. existing carrierTwo disciplines, done continuously
Authenticate your calls and monitor their reputation without a gap between the two — that combination is what keeps a number clean.
Authenticate
Sign every call with A-Level attestation
Calls leave QVD signed with full A-Level STIR/SHAKEN attestation and route directly to the carriers that matter — no token downgrade on handoff.
- Direct carrier termination
- No aggregator in the middle
Monitor
Watch reputation 24/7, not after it drops
Real-time visibility into how your numbers appear on 80%+ of US wireless handsets, so a problem surfaces before your answer rate does.
- 24/7 handset-level visibility
- Instant remediation when flagged
“After trying numerous other contact center carriers, we are thankful our search is over. Since switching to QVD, we've seen a 25% increase in answer rates day in and day out which translates into significant ROI for our clients.”