Cloud PBX
Run your entire phone system in the cloud. QVD's hosted PBX adds IVR, extensions, and intelligent inbound routing without any on-premise hardware to maintain.
- STIR/SHAKEN authorized since 2021
- FCC Section 214 carrier
- All 4 CTIA BCID™ roles
- A-Level attestation
- Direct carrier termination
Hosted, no hardware
Skip the PBX box in the closet. Provisioning, upgrades, and scaling all happen in the cloud.
What's included
- Auto attendant / IVR menus
- Extensions and internal dialing
- Ring groups and call queues
- Time-based and holiday routing rules
- Call recording and voicemail-to-email
- Real-time call analytics
Smart inbound routing
IVR menus and rules route every inbound call to the right place, so callers reach the right person faster.
Cloud PBX: common questions
What is a cloud PBX?
A cloud PBX is a hosted phone system that handles call routing, extensions, and IVR menus without an on-premise PBX box — everything runs and is maintained in the cloud.
Do I need special hardware for a cloud PBX?
No. It works with standard IP desk phones or softphones. There's no on-premise PBX hardware to buy, host, or maintain.
Can I set up different call routing for after hours?
Yes. Time-based and holiday routing rules send calls to different destinations — a menu, voicemail, or an on-call line — outside business hours.
How does Cloud PBX relate to VoIP phone systems?
Cloud PBX is the hosted system behind the scenes handling IVR, extensions, and routing. Your team's day-to-day calling experience — desk phones and softphones — is the VoIP phone system layered on top.
Still running an on-premise PBX?
See what moving to the cloud would look like for your team.
Talk to a SHAKEN-authorized carrier
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