Verified voice announcement
A short, recorded identity prompt (your business name and call reason) plays before the call connects to an agent.
BrandGuard IVR System
Brand verification that works on every handset, not just the ones that support display.
BrandGuard is QVD's cloud-based IVR layer that announces verified business identity before an agent connects — a voice-first complement to Branded Calling ID™ for the calls and handsets that display can't reach.
What BrandGuard does
A verified voice announcement, not a screen display — so it reaches recipients on any phone.
Works on every handset
No dependency on carrier display support or a smartphone OS — it works the same way on any phone that answers a call.
Pairs with STIR/SHAKEN
Runs alongside your call's A-Level attestation and Branded Calling ID™, so authentication and verification aren't an either/or.
Cloud-managed
Update the announcement, business name, or call reason from a central dashboard — no on-prem IVR hardware.
Live in two steps
BrandGuard runs as a thin layer in front of your existing dial flow.
01
We record and verify your announcement
QVD works with your team to script and record a short identity announcement — your business name, and the reason for the call.
02
BrandGuard plays it before connection
When your dialer places the call, BrandGuard's cloud IVR plays the verified announcement to the recipient before routing to your agent or system.